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How do we better engage citizens? (Read only)

Last post 26/04/2008, 3:43 PM by Community Champion. 12 replies.

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  • How do we better engage citizens? (Read only)

    This discussion focuses on how we engage and empower citizens and revive civic society and local democacy. 

    Most neighbourhoods have plenty going on, organised by community activists and entrepreneurs who want to make a difference. Active citizens such as these help shape and support the fabric of our society. But this is not true everywhere, and sometimes people feel the barriers are too high, or the incentives too low, to share their time and talents in building communities.

    Specifically, we would like to know;

    • What is the role of government in encouraging and supporting citizens to be active?

    and

    • What steps need to be taken to revive involvement in local civic and democratic roles?
  • 331 in reply to 326
    06/03/2008, 7:05 PM :: Posted by croydonboy (Posts 4)

    Re: How do we better engage citizens?

    It would be helpful if central Government led by example. It should not be underestimated how much damage the terrible consultation on nuclear power did to the level of trust in all public bodies. All the create work that went into the NHS review under Patricia Hewitt was undone by consulting on something when the decision was already taken.

    There is lots of fantastic work going on at a local level to engage communities but it is costly and time consuming, something that never seems to be taken into account by Government. Building up trust takes time and building infrastructures within communities is not an easy job. Yet Hazel Blears seems to thing we can rush into community kitties before the groundwork is done and the lessons from the pathfinders are learnt. This will be a very costly mistake that further undermines trust.

    What is the point of a new white paper just a few months after a Local Government Act? Wouldn't it be better to let the changes resulting from that act settle before changing things again? It all seems like a rush to 'announce' new initiatives rather than a thought through process of improving the situation.

  • 334 in reply to 326
    09/03/2008, 1:28 AM :: Posted by RikkiArundel (Posts 3)

    Re: How do we better engage citizens?

    I have become personally very active in Hull over the past three years and without question the most significant contribution to my becoming active has been a 10 week evening class called How Your City Works run by the Community Empowerment Network. This course has seen over 400 graduates from the city and is now being replicated in 12 local authority areas.

    As a direct result of that course I have learned how the city functions, who has the power and how to influence it. In particular I now understand the working of the LSP and have become engaged in a number of boards working with the  public and private sector to help deliver on the LAA priorities. Education is the key to engagement, because until people understand how the system works and how they can influence it they feel powerless and therefore abstain from action.

    The benefit of the How Your City Works course and the graduate network associated with it is that people interested in becoming active in the community get to know each other better, and work with each other on a variety of boards. As a result the community sector has been able to contribute more effectively to the partnership - too effectively it seems because with the demise of NRF, the local council have decided to provide no support whatsoever to enable any continuation of the network of the training and briefings and instead is seeking to select representatives itself without providing any education or regular networking events.

    After achieving significant levels of engagement and the development of participative democracy in the community we are now experiencing anger. Unfortunately this seems to be a repeat of previous initiatives where community engagement is achieved, cancelled and then has to start all over again. Eventually active members of the community become dissolutioned and give up.

    I am aware that not all CEN's have been successful, however unfortunately where they are successful it seems that the process of empowering citizens is seen by the local authority and members as a threat to their power. Interestingly very few local councillors took advantage of the How your City Works course - yet a number of graduates have subsequently stood as members and some have been elected.

    Despite the demise of the CEN, the community representatives are looking for ways to continue the course, the graduates programme, the briefings and meetings of community representatives. It is essential I believe that community representatives feel themselves to be working together, rather than being cherry picked by the local authority in isolation.

    The problem as always is that all this support is not free and as soon as the council have been asked to pay for CENs most have decided scrap them and try to engage the community itself and as a result in Hull the community do not trust the local authority and are tending to obstruct rather than co-operate.

    There needs to be access to central funds to so that communities are not totally dependant on local authorities for funding. Part of our role has to be to hold the council to account. Asking a local authority to pay us to challenge them in the way they do their job is a tall order. Empowerment means giving power away.

    I would recommend that DCLG undertakes an urgent review of the CENs to determine what has worked, and what has not worked so that the best practice that has been successful in engaging citizens is built upon rather than being lost and perhaps we can start a trend of moving forward.

  • 338 in reply to 334
    17/03/2008, 12:35 PM :: Posted by Jimmy Devlin (Posts 2)

    Re: How do we better engage citizens?

    Unfortunately not all CENs have succeeded in "Empowering " local communities in the same way as in Hull.

    My Local Authority has repeatedly used the Council for Voluntary Services and the CEN to "Tick the box" whenever "Community  Consultation" is deemed necessary.

    Methoids of "Community Consultation " in this borough has not altered since the late 1980's, despite everything we hear coming out of Central and Regional Government Empowerment teams.

     Despite a large number of well established Tenants and Residents Organisations (some over 15 years old) extremely active in their communities, their representatives have NEVER been involved in any way at the decision making levels locally.  Excluded from the LSP when it was established, No place on the CDRP, never consulted at any stage of the LAA process. Local  residents concerns are completely ignored by council officers and LSP partner organisations (Including social landlords) . Despite recent legislative change and guidance published by CLG , "Community Empowerment" will remain an illusion for (even elected TRA Officers) community representatives in my town unless TRAs are specifically mentioned in the guidance , especially around the Sustainable  Communities Agenda and LSP.( I recently received a letter from the Chief Executive of my Council stating exactly that reason for our exclusion ....TRAs not referred to in the guidance notes!). By allowing the Local Authority to simply ignore us , Community Empowerment plans will remain a tick box deception and betrayal of motivated local people , especially Tenants and Residents Association members who have become the Hardest to reach group of them all despite their willingness to fulfil their duty to engage on behalf of local people ........

     How do we  ensure that "Devolution"  reaches the grass roots community representatives ?

  • 339 in reply to 326
    20/03/2008, 10:01 AM :: Posted by James Paton (Posts 2)

    How do we better engage citizens and revive democratic roles?

    What is the role of government in encouraging and supporting citizens to be active?

    A 19th century model of democracy is not fit for the complexities and pace of 21st century living and pressures.  Tinkering with parlaimnetary or local democracy procedures will simply not delivery the step change in active and enaged citizenship the govenment says it wants.

    Current and very recent practice of local government around LSPS , Local Area Agreement  priority negotaition, the planning system, challenge to local councils and associatied public bodies e.g. transport bodies acts against rather than for the citizen. By any reasonable standard of re-presentational democratic definition,  local government is neither respresentative of the local demographic, in the same way national governmnet is not representative of the national demographic and additionally the process of representation at local level does not work, is not undertsood and is transparent or accountbalke other than throiugha very very weak set of ballot box retruns.

    Significant change in the 'content' of local democracy will only really come about by fundamental change in the 'process' of local democarcy. See Denmark and New Zealand for models.

    Central government should show the leadership and courage to change how it works in relation to local government an to alter the very  nature of local government model instead of tinkering with boundaries and adding further managearialistic and bureacratic mechanism to further disempower citizens.

    See the major Jospeh Rowntree Fundation report on the POWER Commission

    What steps need to be taken to revive involvement in local civic and democratic roles

    Cut the number of councillors in half and put them all on a basic national average full time salary - proportionate to MPs, so that they have the time and focus to be full time 'professional' decisionb makers and engage with theri communities.

    Establisha system of communes with the savings from above to beef up/ re-astiblishing Town and Parish Councils as public debating and access points around the French model which Mr D Miliband originally mooted and was rapidly dropped. 

    Develop a system of community audit and scrutiny rather than centralised Audit Coimmission  and current local authority  'self (political (with a small p) scrutiny' to improve accountabilityand citizen connectiveity. Petitioning is far to bureaucratic and cumbersome and no one seems to understand it . How often has it been used and used successfully? Simialrly chgallenges to the planning system and decision?

  • 341 in reply to 338
    22/03/2008, 10:17 AM :: Posted by RikkiArundel (Posts 3)

    Re: How do we better engage citizens?

    I think I should add that the CEN in Hull was becoming more successful because Hull City Council were in Special Measures. With the Audit Commission regularly scrutinising their activities, the council had little choice but to engage with the community. As soon as Hull was out of special measures, the council clearly wanted to treat community engagement as a tick box exercise.  Because we had developed a strong CEN that was beginning to represent the voice of the community they decided to refuse any level of funding to replace NRF. Instead they have appointed two people to set up a new election process for the community and they are planning to put out to tender for the admin to replace the CEN. All this will take about six months by which time unless we can hod it together voluntarily, what we had will have largely dispersed.

    I have no real experience with the Audit Commission and it appears a difficult body for community to engage with, but as has been suggested in another post, I suspect that some form of scrutiny process, over which the council has no control, will be essential if we have any hope of making community empowerment work.

    Community engagement it seems can never work under a system of representative democracy which is essentially driven by political parties. last year 10% of Hull's electorate voted - some representation.  We need to shift to participative democracy - which as has been pointed out in another post is an entirely different model.
     

  • 350 in reply to 326
    02/04/2008, 5:23 PM :: Posted by John Radford (Posts 4)

    Re: How do we better engage citizens?

    It may be a sign of my age, but I wonder whether this obsession with engagement and development of participation is either necessary or beneficial.  Further I wonder whether it amounts to a further dumbing down of society.  It is bad enough with the BBC and other media adopting simplistic approaches to life. I'm not sure that local government needs to follow suit.

    Of course we need to make sure our doors are open to participation and engagement and that generally we adopt new technologies where effective and affordable, but please can we not try to run the country by text voting or celebrity politicians just because everybody else is (although I do fear for London if Boris gets elected).

    The good thing about being older is that I can actually testify that there never was a golden age of civic and democratic participation.  Of course it is true that voting rates were higher but that was to a very large extent because there were very substantial things to do in government and local government.  Political parties also had very much more distinct manifestos and people simply has less to do! Turn out in local elections has for the last 40 years or so been way below those for general elections so let's not pretend the current activity represents some breakdown in society.

    Having said that I do agree that some form of extended education on civic life would be beneficial.  It was minimal in my education in the 60s and 70s and by all accounts hasn't improved since then.

    As a final general point, much of this consultation is about what the government should do. Well that does rather assume that the government is responsible for all the ills in society, when in fact that is simply not true.  Maybe it's not the government's fault that people don't want to volunteer for things in their spare time.  Maybe the government shouldn't worry about how few people want to vote. They should of course make sure that votes are cast fairly and without abuse of the system, but that's a wholly different agenda!

  • 356 in reply to 326
    08/04/2008, 12:24 PM :: Posted by SaveTheWorld (Posts 13)

    Re: How do we better engage citizens?

    What is the role of government in encouraging and supporting citizens to be active ?

    The government role is  INVEST – INVEST – INVEST  helping citizens to build healthy communities:-

    Here are just 10 simply ideas based on investing in activities that would impove the community quality of life:-

    1) INVEST is Can Do Health.  Ours was called the Best Health Service in the World.  New reports are showing around 40% of health workers have no connective community qualification.  This is a massive wasted opportunity.  Who better our health workers to nurture our communities back to health.  Add to this the £millions of surplus quoted by press this last year in the Health Service, how can any ordinary citizen begin to understand why there are massive year end underspent budgets.  Citizens have a real faith in health, it is the  calling we all respect and millions are glad we have the provision when they trust their doctor, nurse or hospital.  But that is just the start, there needs to be more of the underspend going into can do wellbeing to improve lifestyles.  Make Health Services in all regions have to implement an Active Citizensship Care Charter as a social responsibility bridge.

    This is all about improving mental health, spiritual health and physical health.  It is all about local health trainers as activity health mentors in the community that have knowledge to build a future.

    2) INVEST in Schools.  Teachers, classroom assistants, school safety and catering workers, parents, governers and students.  What a fantastic social network opportunity.  What is needed is government to take Active Citizenship into all our schools.  Find ways for young minds to build mutual respect, while learning about the responsibilities awaiting in their big world. At the same time engage those adults who have a connection with the school (see first line on this para) as an intergeneration wealth of knowledge, life skills, leadership and experience.  As much value will go to the participating adults by learning more about the young people as will pass into the young enquiring minds.  Putting this in place now is highly likely to shape what young people want to see happen in future communities.  It will address issues, Eco-Towns, conservation, regeneration, health, care, transport, governance, etc. 

    3) INVEST in Sports – With much talk about a legacy from the Olympics 2012 going into regions.  Let us spin that on its head.  Instead let government put the legacy into communities before the 2012 games by the Prime Minister getting a special bursary to award where the VOICES in SPORT are provided with a five year package to plan, identify, support, create and motivate the future legacy opportunities, making our communiies in regions better ready for the legacy years.  This needs to not only be about sports but about diverstiy, volunteering and peoples health.  Government should take action now to not let the elite sports people go it alone, but to get the whole nation of sports on their side.  This will need new grants and investment into local sport groups with them beginning now to look at how they can help build a Community of Sports as the network of legacy.  Britain is ready to take the big step towards making sports an enriching social network.  

    4) INVEST in Volunteering – a good start has been made, but there is much potential to do more.  Government should introduce an Active Citizenship programme for Universities like nothing seen before.  Each of our major professions, Banks, Law, Politics, Accounting, etc should put up a social responsibility Trophy (one profession per University) for awarding to the Most Creative Graduate (Active Citizen) of the year.  Mark the occasion with high profiled presentations.  And of course it would follow on with the National Trophy for Graduate Social Responsibility.  One requirement would be for hours dedicated to making a difference being counted during the term time. 

    5) INVERST in Communities, Jobs and Skills– The most important of all is the grass roots Active Citizens.  These are the inspirers of  ideas.  There are barriers in every community and instead of sweeping them under the carpet government, councils and citizens should tackle the problems and find solutions.   Where on solution is too costly, then bank the idea, place it into a priority plan listing for a time when more resources are available, maybe a big corporation in a future year will come to the area and the banked plan can be put into their development plan.   But for the plans that can be done it clearly is more important than ever to empower and engage the citizens.  Do not hide the costs just because the citizens might think “hec that is a lot to spend on this project” but let them see and be part of putting the spend to good use.  Also where any regeneration takes place there should be a requirement for at least 30% of jobs created to go to local people.  If they do not have the skill the option should be to offer quality training with a recongnied qualification.  It is essential to move away – if not outlaw – the locally designed certificate of attendance.  They are meaningless and it is high time in a world competing age to require all certificates to be robust, respected and valued.    

    6) INVEST in Innovation– Government needs to take out the capitals.  Looking in public spaces we see the Co-operative bank having replaced its capital C (Co-operative) with a small c.  The result is facinating as it has produced a much more friendly and welcoming face (brand).  Government and councils have to be part of the people, break down the obstacles, throw open their doors amd say to the citizens we are here for you.  Begin by modernising the branding.  At the same time government has to get its hand dirty by getting involved with local community projects.  Ministers need to be at the coal face – digging a lump of coal, or out in the field – cutting the first grass sod at an Eco-Town or be brave enough to take a create of healthy fruity juices to Heathrow Terminal 5 during the hour of public need.  Of course these are all positive publicity gimmicks but the public would expect it of Sir Elton John or JKR or Richard Branson – it is the essential ingredient that says we are British.  The message on innovation is be bold, inspire and connect with the public to get good ideas across.

    7)  INVEST in People – one of the best motivators has been where citizens have been awarded a bursary to develop themselves.  There are costly courses out of the reach of ordinary people, but by meeting with such as City and Guilds and Institute of Leadership and Management.  Government is able to drive the price down and create invement in people bursaries, easier to acquire, based on the student grants system, where community activists can get grants to follow their dream and become, maybe a team leader or creative artist.  Invest in the person and we unlock talent.   The whole way mature training (LSE) has been working has to now move a pace.  We need to see more emphasis given to people becoming can-do citizens.  We need the skills funding to go into community leaders, citizenship mentors, volunteer co-ordinators, health trainers, diveristy and equality advisors and in what would be a leap of faith – every councillor should be taking an Active Citizenship Award but not alone, but as part of a teaming with communities approach, in groups with five other citizens.  

    8) INVEST in Groups – across the country millions of people enjoy sharing their hobby or interest with others.  We need to have leading examples where government show their support and put in new and bigger grants to produce exciting social networks.  These need to be larger grants with all diverse community needs included.  Taking one of the boldest moves every, they should be selected by Cabinet Ministers and, duing a specified month, one group per day should be announced by the Prime Minister.  This can attract media to promote the group and put people in tune with what is possible for people who take part in making a difference.  The money, at least £1million per group, could be lottery (good causes) money with the group invited to a bid draw on one of the weekends during the year to press the button.  Most citizens see the lottery as a good cause, but not often do they see the causes chosen.  This is a way of connecting public, representative and good causes and done professinally could drive up lottery ticket sales.  Community Groups are our Biggest Asset.

    9) INVEST in the free Environment – Government with Councls already does much but has to do more by encouraging citizens to be active in Saving the World.   Ensure every new Eco-Town and every new Large Planning Approval has a commitment to engage citizens in activities would be a good start.  The size of the investment should have an indicated level of new investment into Active Citizenship for Young People, where they get to hold youth councils on what services they want in the area.   Today’s young people want more say not only in their choice of school subjects but in the social planning life of communities they will inherit.  But this has also got to be offered to the others in the community because one size does not fit all, however, the various plans need a common threat and here the make it happen councils and governement need to be involved.   Consultations are old hat, important, but old hat and the new ways have to be inspiring, using advocacy, technology and Eco-Project Budgeting (EPB) where local people in groups get to make decisions.   It has never been more important to encourage and empower local citizens.  This way will additionally make stronger connections between business and the community.

    10) INVEST in Identities -  The biggest problem modern society has is the lack of undestanding by citizens about each other.  There nees to be celebration of the many diverse lifestyles and different cultures.  We need to rejoice about our local communities.   We must stop listening to a disgraceful rot from newspapers that undermine cohesion, possibly looking at a new law that puts reporters into the dock if they create unrest.  We are for good honest reporting, but some of the news iteam in the weekend press, makes us want to vomit.  Britain should be proud of our identies and our ability to shape and change the world.  Today should always be our new day in building a Proud World, with the world looking at Briatin on how communities best develop.  The first ime buyers need to find a government will help them get their first home, give them financial and service support.  Britain needs to ride the credit squeeze by stimulating our economy, giving all new mortages a tax free five years on their mortage repayments.  Ensure the design of new qualifications is tailored to the needs of the individual, with due regard to religious and lifestyle issues.  Encourage the business groups to match fund community projects, including the BBC and ITV each presenting a Thanks to People show each year.  One in the summer one in the winter and the public phone in saying which of the two did the best programme.  Open dark public minds and enthuse them with light to impress all citizens – across the globe – because the government role is to invest in the people.

  • 362 in reply to 350
    09/04/2008, 5:40 PM :: Posted by Anne Wilkins (Posts 23)

    Re: How do we better engage citizens?

    Thank you for your comments. We have been interested to read your views on these topics and we have received some interesting international examples of local democracy as well as signposting to research, reports and websites for further consideration.

    The importance of reaching under-represented groups is something we are focusing on in the EWP and you have given some good suggestions on ways to get people involved and you have stressed the need to make the most of groups that are already active to ensure that devolution reaches the grass routes. The points you have raised have been fed back to the policy teams.

    We have not received responses to all the questions posed on the forum so please keep sharing your views with us. We will keep all those who have responded up to date with the progress of The White Paper.

    During the run up to the local elections (10th April - 1st May) we are not able to respond to your questions or comments but please keep them coming in and you will hear from us in early May.

    In particular we are interested in your examples of how the actions of community groups have been maximised to involve more people in local issues, especially with under-represented groups as this is something we are focussing on in the EWP.

    Please post your comments here or email us at unlockingtalent@communities.gsi.gov.uk

    The first edition of our stakeholder newsletter Unlocking Talent is now available. To view the newsletter register at http://haveyoursay.communities.gov.uk/. Once registered please select newsletters and subscribe to future editions.

    You can also use visit www.communities.gov.uk/publications/communities/powerpack to find out more about our Community Power Packs. These packs have been designed to help local groups to contribute to the empowerment debate by running a discussion group.

    Anne (Moderator)

  • 369 in reply to 326
    11/04/2008, 12:06 PM :: Posted by SaveTheWorld (Posts 13)

    Re: How do we better engage citizens?

    What steps need to be taken to revive involvement in local civic and democratic roles?

     

    The first step is to showcase the heroes in every community.  Our regional newspapers should get on board with government to make this happen because good news stories make us proud. We need to be more aware of what good citizens do in our midst, there are some fantastic stories to be told and if the showcase heroes can create a wave of inspired volunteers to do more, attract their friends to have a go and to build on the superb care foundations our country has then it is for sure we will all win by getting the communities where the quality of life is great.

     

    To help with your Empowerment White Paper and to let you get the idea let me suggest you start with the current Manchester Hero nomination web site to see a selection of great ordinary citizens in action manchestereveningnews.co.uk – Manchester Heroes.

     

    The second step is to join up the heroes.  In the past the nominations have been taken and the prizes awarded but there has been no real added value. What is needed is an organisation that takes up all the hero stories from across the regions and gives them added support – taking the thought of good citizens in action further, inspiring schools, involving community organisations and of course getting these new innovators of good community spirit to take that next step of becoming a representative of their community.

     

    The third step is to turn the role of being a councillor into something more fit for the modern world, something we all want to aspire to as a position able to make a difference. Think about each and every elected representative having a community kitty – one they can use for a local football or as wide an investment as can be imagined.  This will give more people reason to connect with their elected representative.

     

    The fourth step is one where I would suggest an apology, for all the hard work local groups have had to do in writing up lengthy bid applications and in doing all those overbearing reports.  What local groups want to do is get on with life.  A commitment to make the grants process easier is a must.  Sadly some really good people have been switched off by the system and it has to be not only easier but also needs more money allocating in grants and other support if the communities that have grown in activity spread are able to reach full potential.

     

    Reviving civic roles should be done by looking at what essentially need doing by councillors and making it clear to the public what they do have to deal with.  Anything that can be done in better ways, more cost effective and more efficiently should be made to meet the modern times.

     

    Democratic roles are something I would not change.  We have an excellent political system in that we can call our representatives to task at each election.  What I would change is the cost of elections.  It has been suggested to restrict spending limits, but I am not convinced because the more that is invested in getting the messages across the more, in theory, people should be able to understand the choices before them.  What I think is missing is an education and engagement service, funded by government without any priority on which party to support, but with essential ingredient of governance, diversity, challenges, respect and responsibilities embedded into the package that must also have choice and be open to all.

     

    Fifth – we have to move more away from "them and us" politics to a system that when all the votes are in the whole council – or parliament- is able to realise they have a responsibility to work together, finding common ground.  Are we really saying if someone lives next door to us and votes for a different party then us we should not be "neighbourly". Times are changing and it takes leaders to get real and be much more like the come-all facebook and youtube age. 

     

    Step 6  - it is OK to be who you are.  Young or old – fat or thin – all with off days, and down to our last nerve when stuck in heavy traffic – we hate pot holes and love a good meal.  Wonderful creatures – able to achieve great things – but we miss the mark in trying to understand diversity, respect, tolerance, empowerment and what voting means.  Number 6 has to be our lucky number - but we have to work on it together.       

  • 372 in reply to 326
    11/04/2008, 4:18 PM :: Posted by ianj (Posts 6)

    Re: How do we better engage citizens?

    What is the role of government in encouraging and supporting citizens to be active?

    Very glad to see they are citizens and not customers!

    Life is complex and sometimes when one reads about numerous government initiatives and actions to address the system we live in they all still appear to be linear and mechanistic driven by and underpinning ethos of control. We live in communities of place, need/interest and then there is the community of practice with its professionalisation that separates individuals from their service. Each aspect mentioned is multilayered as well; a community of place can be multifaceted with people identifying with a street, a neighbourhood, a town a county a country and the world. This identification can be associated with interests or needs and for different purposes and changes when people interact.  It is not a system that can or should be micro-managed. Too often people feel that it is government of ‘done to’ not ‘done for’ this includes the disillusionment that many people feel over the way that they are separated from what is happening in their community.

    Government has to allow local communities to decide what is best for them and give them freedom to develop activities and initiatives that suit multiple needs and opportunities.  The Local Area Agreements are a step on the way.  The problem remains that London based government departments still see it as their role to set priorities, oversee delivery and measure performance, and all still in their own functional silos.

    Government has to invest in long term capacity building to support cultural changes both in community and across public service delivery.  Too often the infrastructure that supports community engagement through voluntary action is missing.  Funding always appears for short term projects where agencies employee someone who parachutes in to ‘solve’ the community’s problems.  Government has to commit to support networks that can develop and facilitate community volunteers who can then enthuse their neighbours to become engaged.

    What steps need to be taken to revive involvement in local civic and democratic roles?

    People become disillusioned if they see that the things that occur around them are outside their control and influence.  There has to be an understanding of the nature of the complexity of communities and that they are not amenable to simplified engineered solutions.  One has to understand that in order to develop people to take up civic and democratic roles they must feel that they have a real opportunity to make a difference.  Over the years the centralisation of public service to London has caused people to feel alienated from the decisions and thus the actions that can change the way their community functions.

    Communities comprise individuals who have complex needs and aspirations they do not live in a static and petrified environments. It appears though that the way we plan engagements and treat people seems to indicate that they do not change and are not interested in becoming involved. We are all involved in cultural exchanges within a constantly evolving system.  By freeing up a complex system it allows the agents to become engaged in a dynamic way, new ideas and commitments emerge and people respond and adapt to local changes as they then have ownership of what happens. This development has to be from the bottom with support from the top down, not the other way around. (I have emailed a couple of papers separately on such systems).

    Linked to the issue ‘How doe we strengthen local accountability’ we must support local elected councillors to work with the voluntary and community sector in a different way.  For too long the halo of elected representation has not been a shining beacon of local collaboration but a status brand of separation and power.  It is a two way relationship showing that as a representative you can work with others and also showing local people that by becoming involved in their community they can influence strategic decisions. As Rikki Arudel says above many elected members seem to be fearful of empowering individuals in their own communities.

    There has to be recognition that volunteering is a crucial aspect of community development and empowerment and their needs to be an investment and an expansion of this infrastructure. Volunteer Centres should be adequately resourced so they can promote the infinite opportunities available and assists in mentoring and the training of volunteers and the development of host bodies.

    Again referring to the above comments CLG must recognise that volunteering in their local community is paramount if we are to enable people to take on civic roles.  This voluntary action has to be brokered from the individual’ perspective to suit their needs and interests and not directed by preconceived objectives from outside bodies.   This volunteering can then lead on to all sorts of possibilities including supporting the design and delivery of services, sitting as a school governor and even going onto become elected representatives.  It also allows social capital to be built up where support mechanisms might be absent where neighbours offer each other mutual assistance and encouragement.

    Many actions are stopped by policies and contracts ‘SaveTheWorld’ above is right we have to make better use of our ‘community’ assets such as schools.  Problems can arise if schools have been developed using Private Finance Initiative (PFI) money large private sector contactors tend to be focused on maximising profits and not the development of the community.  PFI contractors control access too and cost of using facilities and also even whether vegetables that the kids have been growing with community groups can be used in their own meals!

  • Re: How do we better engage citizens?

    Do not know much about Hull but hey it sounds a nice place for students getting to know the city.  Can we please ask the BBC or ITV to go along to Hull and do a programme pod about what they did and indeed PLEASE interview the students that took part to ask them what they got out of it and how they might improve the project.

    As for "ianj" and "save the world" have they left me anything to add.  Why cannot Central Government, that comes out with £x billions for this and £x billions for that each month, not enbrace thinking people like these 2 - give them The Advisors to The PM role on behalf of the community voices.  What a change that would bring but maybe just far too radical and bold.  Or are we really, deeply and openly looking for fantastic ways to revive involvement.  Please, give us more you unusually off the wall forum thinkers.

    Well - let me find a few bits to voice. 

    I would like to see all the not quality community courses that are run by local and public services to stop making worn out - home computer certificated courses of attendance and instead see serious funding put into quality and improvement courses - you know - the kind that businesses buy to make themsleve more competitive.  When the time comes that government invest in citizen skills then that is the time we will be able to encouragingly say "hey this local civic and democartic stuff is for you".  As it stands there are too few interested in doing too little and we do need to take a radical and bold approach to making communities tick and tock.

    I saw today on the news that the BSC (British Safety Council) research found 58% of young people are not safety aware.  SIXTY SIX under 19s were killed at work during the last 10 years and ONE is seriously injured every 40 minutes.  Has anyone done anything to ask the injured why they do not have the knowledge or confidence to be safety aware.  It is my thought that many of them are simly too shy or afraid to challenge their employer or take feel they cannot insist on a safe working environment.  Think about the cost to the Health Service and the heartache of the families.  The government has to ensure young people get to become citizens with active skills in looking at the challenges around them, safety is one but there are more.  If the young people were to build confidence, buddying and interpersonal skills, perhaps in a safe environment in becoming active citizens in their community, then they could become more alert and more aware.  Surely big businesses, banks and our government can get this right.

    Government is the only body able to invest enought money into kick starting citizens into becoming active.  It is not a waste because the citizens will be better able to get jobs, more likley to volunteer and of course feel good about themself and their community.  "Save the World" recommends government investing across the sprecturm and that has to be the best way forward - unlocking talent will cost money - the Qust has to be how much will Gvt spend.

    To revive the involvement means governement treating citizens as people, each with a heart, a mind, a temper and a life.  *** us and do we not bleed - everyone is equal and has the right to be included.  What is wrong is too much politics and not enough representation from diversity chosen representatives.  What would be wrong with saying 60% of each council / government should be elected on party politics and the other 40% to stand on diversity identified criteria.  Oh. did this forum seriously want bold and radical ideas.

    I will say this "empowerment white paper" is going to be an interesting read if all the suggestions appear in print.  It is a sad day for me to say I think the time is overdue for out-of-this world ideas but that the red-tape, the civil servant system and the we-know-best elected suits well leave me doubting and awaiting to see their bold solutions. 

    Please remember to never give up - always believe in yourself and make sure the fence between you and next door is not a high one.  Peace and Love to All.

       

     

  • Re: How do we better engage citizens?

    After Fifty Years it looks at if the Government is now ready to take Abrahma Maslow (1954) serious.  What we are talking about in empowering citizens to be active is a refelection on the Maslow "Hierarchy of Needs" as citizens become in need to move to the level of motivation, esteem and self-actualisation. 

     Active Citizenship must have government funding put in place to pump prime this important development of Maslow.  In fact what we are seeing are new oppourtunities for citizens to us the skills they already have and to now develop new ones in how they become empowered, motivated and filled with soical esteem. This is what future governance will be built upon - and has arise because the public are more aware, better connected and expect the best.

    Citizens will become active where they can see a positive impact on their well-being and "Save the World" has in fact made inspiring and experly put comments on these forum pages about the links with health, wellbeing, lifestyles and the way in which people become confident (self-actualised) as they become Active Citizens (empowered). 

    Active Citizenship is the modern day solutions to the Maslow Law, where citizens can be active in achieving not only their own goals but the aspsirations of their collective community, which will be seen important in combating metal health and stands to save the Health Service and other public services billions of pounds.  While at the same time will revive and renew our communities as they become Active Communities with and improving quality of life.

    Any good employer knows that where any job provides little opportunity to use and develop skills it is likely to be detrimental to health, production and corporate image.  The same applies to communities and the governement has to take on the role of being that body that ensures the best opportunties exist for all to unlock their talent, just like the good employer would deploy.  If that means public services taking on extra staff to be mentors, capacity builders and explainers of how their services can better help the community then that has my vote, but make sure those who are to lead the way get the skills and resources to make a good job - encouraging the best community image,

    Maslow included the need for friendship, companionship and affiliation as being social needs that must be satisfied before the individual can move up to the next level - that being about motivation, esteem and the need to feel that one is respected and appreciated by others around one.  Unactive Citizens will be at the lower level as society has built a magnitude of barriers and obstacle that has caused them to be excluded, isolated, detached and fearfull of what is lurking in their neighbourhood.  (This alos explains the many millions feel disconnected with politics and society).

    Others are ready to move up the Maslow level. How ready if government to meet the need of all the citizens ?

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